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Frequently Asked Questions
Product Information
Despite numerous studies on a wide variety of CBD dosages and methods of application, no side effects have been reported.
Although they belong to the same genus of plants, hemp has been selectively bred to maintain a minuscule THC content. Hemp has no psychotropic or intoxicating effect and it cannot get you high.
No, it is not possible to get high from CBD oil—as long as it does not contain any psychotropic compounds (THC).
The THC value in our oil is less than 0.02%—within the legal limit, so it won't be traced in any drug test.
Yes, OXOCAN CBD oil is manufactured from 100% organic (certified) hemp. Additionally, it is also GMP-Certified.
Oxocan CBD Oil is primarily for oral and sublingual use. Some people use the oil as a topical, applying the product across damaged or inflamed regions of skin.
Unfortunately, we cannot offer advice regarding CBD dosage. The dose is dependent on many factors such as weight, height, sex, specific condition, and pain intensity. The average dose is 3–4 drops, 3 times per day.
Many regard CBD oil to be a worthwhile supplement; however, we cannot offer any health or medical advice regarding its use. We strongly encourage you to conduct your own research into the matter.
Most definitely.
Yes, we test and monitor Oxocan CBD oil throughout its production process to ensure the utmost safety and quality. Results are verified by an independent third party organisation. You can find the analyses here.
Unfortunately, we are legally not allowed to make any medical claims. However, there are a variety of high-quality articles on the subject available online. Thorough research is always recommended when dealing with a serious disease such as epilepsy, and we highly recommend that you consult your GP or medical practitioner when in doubt. In summer 2018, the US Food and Drug Administration (FDA) approved the first-ever oral CBD spray to treat two rare forms of severe epilepsy: Dravet syndrome and Lennox-Gastaut syndrome.
No, Oxocan CBD oils are not suitable for vaporizing as they use hemp oil as a carrier, which are intended for oral use. You should never vaporize a heavy oil designed for oral ingestion as they contain lipids. While ingesting lipids is part of a healthy and balanced diet, inhaling them can cause exogenous lipoid pneumonia (ELP)—a serious lung condition.
Light, heat, and air exposure all play a part in the breakdown of natural cannabinoids like CBD, so it is important to defend against them. A kitchen cabinet or desk drawer fully meets these requirements. The temperature of the storage environment should be between 6–20°C.
Yes, CBD oil can be kept in the fridge for an extended period of time. Lower temperatures can affect the colour and viscosity of the product. There might be some precipitation (looks like flakes falling out of the oil), but it will go away when it is back at room temperature. There is no loss of potency, and it won’t damage the product.
ORDER AND PAYMENTS
Yes, as long as CBD is legal within your country.
We currently accept the following methods of payment:
- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Diners Club
- Discover
- Bancontact
- eps Überweisung
- Giropay
- iDEAL
- Multibanco
- PayU
- Sofort
- WeChatPay
- Samsung Pay
- Przelew24
- BLIK
- Trustly
- Payconiq
- SEPA BankTransfer
- MB WAY
If the payment turns out to be unsuccessful, please contact our customer service. Our employees provide quick and discreet handling. The e-mail address is info@oxocan.com.
Unfortunately, our payment provider does not accept prepaid credit cards.
My account
You can create an account by clicking the “Log in” button located at the top right of the website.
This can happen for several reasons; we advise you to promptly contact our customer support team at info@oxocan.com.
Yes, you can change your personal information in “My personal information”, and can add a new address in “My addresses”.
LEGAL INFORMATION
As long as they contain negligible levels of THC (0.02%).
We ship throughout Europe on a daily basis, and have the necessary paperwork to demonstrate that their contents is below the legally allowed margin of 0.02% THC. However, it's always a good idea to check your local laws and regulations before placing an order with us.
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